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We aim to deliver items that are currently in stock within 3-5 working days (excluding Bank Holidays) after the date the order is placed.

Working days are defined as Monday-Friday 9am – 5pm inclusive, excluding Saturday, Sunday and Public Holidays.

Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.

Orders placed on the website from Monday to Friday before 1pm will be dispatched the same day.

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RETURNS:

Returning an item could not be simpler with our 30 day money back guarantee:

Our products are covered by our 30 day no quibble money-back-guarantee as long as they are with their original packaging, and in a condition to be resold.

This promise exceeds your legal rights under the Consumer Contracts Regulations

To return an item, you can either:

Email our Customer Services team at sales@puremate.ie and they will provide you with return instructions.
See our Delivery and Returns section for more information.