DELIVERY:
We aim to deliver items that are currently in stock within 1 working day (excluding Bank Holidays) after the date the order is placed.
Working days are defined as Monday-Friday 9am – 5pm inclusive, excluding Saturday, Sunday and Public Holidays.
Please note that during particularly busy periods, it may take a little longer to receive your delivery and our carrier may attempt to deliver to you on a Saturday.
The Next Day service will be available for orders placed on the website from Monday to Friday before 1pm. Please be advised this is Next Working Day
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RETURNS:
Returning an item could not be simpler with our 30 day money back guarantee:
Our products are covered by our 30 day no quibble money-back-guarantee as long as they are with their original packaging, and in a condition to be resold.
This promise exceeds your legal rights under the Consumer Contracts Regulations
To return an item, you can either:
- Email or call our Customer Services team at sales@puremate.ie or 0800 612 8027 and they will provide you with returns instructions.
See our Delivery and Returns section for more information.
Marcia Spybey –
OMG you have to get this. It’s amazing and I’m a picky person, always finding fault with things. But not this fan its powerful and has kept us cool without needing to put the A.C. on, and it only costs 1p an hour which equates to (8hrs on for 30 days) which will cost roughly £2.40 a month, how can you not love that. I rarely write reviews but I felt I had to let you know about this fan
john gray –
Absolutely love this fan. It makes a big difference to a hot, or stuffy, room and the sleep mode and different settings really do help. Given its size it is relatively easy to move
Shane Lethbridge –
This is a great fan the speed and oscillation give the whole room a cooling breeze. you are able to set from constant to 1-8 hours. The noise from the fan is minimal and the Scent draw allow you to add fragrance or essential oils to assist in relaxing nights sleep. Also the customer Service for the company is great and answer emails really quickly